Openings >> New Donor Acquisition Specialist
New Donor Acquisition Specialist
Summary
Title:New Donor Acquisition Specialist
ID:852
Dept:96-Mission & Sustainability
Location:Spokane
Description

Job Summary

This position is responsible for acquiring new donors for Catholic Charities Eastern Washington. Primary responsibilities will include researching new donors, developing a strategic plan to procure donors and then assist in executing the plan with supervision from the Director of Mission Sustainability.  Secondary responsibilities will include CCEW donor database support and fundraising, volunteer and donor engagement support.

 

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

  1. Build and maintain a segmented list of potential donors throughout Eastern Washington by utilizing available research software and data (e.g., AZ Demographics, Demographics Now, Foundation Directory Online, Reference USA, Experian) to
  2. Assist the Advancement work group with strategy development to attain fundraising goals.
  3. Work in collaboration with colleagues in the Advancement Team to focus on specialized marketing and stewardship of segmented current and potential donors, with special attention to millennial, generation x and baby boomer populations.
  4. Maintain acute attention to detail in donor relations, relationship management and other philanthropy activities.
  5. Assist the Donor Database Manager to create lists of donor touch points for the Director of Mission Sustainability, the Catholic Charities Foundation Executive Director, and the CEO of Catholic Charities.
  6. Work with Advancement team members on projects related to data extraction, reporting and analytics for evaluating philanthropy efforts. Generate queries, reports, and exports for mailings, events, analysis, and tracking of fundraising results in the donor database as directed.
  7. Support departmental colleagues with specific projects related to volunteer and donor engagement and program support, including but not limited to, donation processing, tax receipts, entering donor database notes on obituaries and agency involvement, and supporting special projects.
  8. Support departmental activities and events in a variety of ways such as, event preparation and registration, and attendance at all major Mission Sustainability and agency events.
  9. Assist with training and support of all donor database users as directed by the database manager.
  10. Participate in relevant ongoing training (e.g., webinars, workshops) to stay current on best practices.
  11. Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  12. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  13. As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  14. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
  15. Perform as a team member to assure that productivity outcome measures are achieved.
  16. Perform related functions necessary to support the mission and core values of Catholic Charities.

 
   

Job Qualifications

To perform this job successfully, an individual must have prior fundraising experience and familiarity with donor database software. In addition, they must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience: to perform this job successfully, an individual must have a bachelor’s Degree and/ or One (1) year work experience in a related field with database responsibilities. This position requires strong communication skills, technology skills and proficiency in donor or a related database management program; proficiency in Blackbaud’s Raiser’s Edge strongly preferred. Strong working knowledge of Excel and Word specifically related to mail merge features is required. Work experience in a not-for-profit and working knowledge of basic bookkeeping/accounting strongly preferred.

Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver’s License and ability to drive for work use. Successfully pass background check as required for position.

Physical Abilities: To perform this job successfully, an individual must be able to:

  • Regularly sit, stand, climb, walk, hear/listen, talk
  • Frequently lift up to 20 pounds, pull/push, carry, grasp, reach
  • Occasionally crawl, stoop, kneel
  • Clearly see 20+ feet, with or without corrective lenses, ability to focus
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
  • Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Attendance: ability to consistently arrive and be able to work as scheduled. May be scheduled flexible work hours as needed to complete job expectations.
  • Computer/Technical Abilityworking knowledge of: Word Processing softwareSpreadsheet softwareInternet software, Donor database software experience desirable. Type 50 words per minute.
  • Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
  • Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
  • Language Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
  • Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
  • Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
  • Supervisory Skills: this job does not have any direct supervisory responsibilities.

 
   

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

  • Noise Conditions: exposed during a shift to constant or intermittent sounds at quiet to moderate levels of sound dependent upon daily activities.
  • Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma. 
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