|Title:||Teen Shelter Youth Worker - FT|
|Dept:||70 - CC Walla Walla|
This position is responsible for providing a safe environment for the youth at the Walla Walla Teen Shelter during the overnight and daytime hours, and for ensuring youth engagement in healthy behaviors. The Youth Worker will provide primary supervision of youth and will participate in and oversee household management activities as necessary including maintenance of the overall cleanliness of the Walla Walla Teen Shelter. Shift work required.
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Overnight Resident Supervisor
- Assist residents, as needed, with urgent care issues and provide leadership and appropriate response in the case of an emergency.
- Ensure that shelter rules are being followed.
- Participate in creating and maintaining a workplace that values diversity and is free of racism, sexism, heterosexism, and other discriminatory practices.
- Build high-quality relationships with youth participants to understand the personal experiences of children and youth impacted by homelessness.
- Implement core principles and evidence based practices including, but not limited to: Positive Youth Development, Trauma Informed Care, and Youth Mental Health First Aid.
- Work with Case Management and the Program Coordinator to provide learning opportunities and programs for youth, and encourage youth to participate in youth development activities.
- Provide follow-up and aftercare services as needed, with guidance from Program Coordinator and Case Manager.
- Complete clerical tasks including but not limited to answering the phone, filling out the pone log, visitor log, daily log, medical log and progress notes. Additionally, participate in Homeless Management Information System (HMIS) data collection activities as directed.
- Maintain complete client files that include but are not limited to documentation of a youth’s arrival date and time, notification dates and times, and assessment and service provision records. Additionally, ensure client files are complete, accurate and up-to-date and document all client, provider, and family contacts and information
- Provide accurate, complete, and timely data, and reports to Program Coordinator as needed.
- Perform youth intakes and conduct a search of youth’s belongings.
- Maintain overnight records, daily log and other documentation
- Carry out shift responsibilities to ensure the ongoing safety, cleanliness and smooth operation of the Walla Walla teen shelter.
- Assist in cleaning and preparing all shelter rooms/beds when a youth moves out in preparation for the new move in. This includes, but not limited to, sanitizing, vacuuming, dusting, and washing all remaining linens. Once clean, re-making all beds and preparing the fresh linens and towels, and notifying the front office when a bed is ready for move-in.
- Daily cleaning duties may include: Vacuuming, trash removal, sanitizing, laundering, mopping, sweeping, recycling, window washing. Maintain and clean bathroom showers, toilets, and sinks as necessary.
- Conduct all preparation and cleanup of meals for residents. This may include supervision of residents or volunteers. Abide by nutritional and health code guidelines and standards. Secure cooking utensils as required.
- Ensure client confidentiality according to Catholic Charities policies and procedures.
- Assist with other tasks as needed.
- Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
- Perform related functions necessary to support the mission and core values of Catholic Charities.
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
Education/Experience: to perform this job successfully, an individual must have a high school diploma or high school or equivalency course of study (GED/HSEC). Have one year of experience working directly with youth. Two years of social services education may be substituted for the required experience; Have the skills and ability to work successfully with the special needs of youth in care; and have effective communication and problem-solving skills.
An individual must be at least twenty-one years of age or they may be between eighteen and twenty-one years of age if they provide sufficient documentation demonstrating one or more of the following:
- They are professionals licensed by the Washington department of health;
- They have an associate of arts, the equivalent degree, or greater; or
- They are enrolled in an internship or practicum program with an accredited college or university.
Certificates/Licenses: To perform this job successfully, no certifications are required. Successfully pass background check applicable to position.
Physical Abilities: To perform this job successfully, an individual must be able to:
- Regularly stand, climb, walk, hear/listen, talk
- Frequently lift up to 50 pounds, pull/push, carry, grasp, reach, stoop, kneel
- Occasionally sit, crawl
- Clearly see 20+ feet, with or without corrective lenses, ability to focus
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
- Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
- Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
- Attendance: ability to consistently arrive and be able to work as scheduled.
- Computer/Technical Ability: computer knowledge needed.
- Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
- Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
- Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
- Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple maintenance requests
- Correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
- Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
- Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
- Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
- Supervisory Skills: this job has no direct supervisory responsibilities.
Workplace Environmental Conditions
While performing the essential duties/responsibilities of this job, the employee will be:
- Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the activities of the Shelter.
- Heat: subject to high temperatures
- Cold: exposed to low temperatures
- Atmospheric Exposures: exposed to dusts, fumes, vapors, or mists.
- Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.