Openings >> Retail Sales Associate - PT
Retail Sales Associate - PT
Summary
Title:Retail Sales Associate - PT
ID:380
Dept:Furniture Bank
Location:Spokane
Description

Job Summary

This position is responsible for assisting the Retail Store Manager in the operations and the administration of Furnishings for Hope retail store.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

  1. Actively greet every customer with enthusiasm, courtesy, and energy. Engage customers to ascertain furniture needs and assist customer to fulfill purchases.
  2. Ring up sales, handle cash and bank cards, document sale, manage “will call”, tag sold items, track donations, etc.
  3. Work as a team member to achieve store sales goals.
  4. Work days include most Saturday’s and also some weekdays.
  5. Perform opening and closing responsibilities.
  6. Multi-tasking skills, to include serving and selling to multiple customers.
  7. Specific knowledge and terminology of the furniture business. Learn and understand the constantly changing store inventory.
  8. Support, direct, and provide orientation to staff and volunteers in carrying out their responsibilities.
  9. Demonstrate an understanding of and commitment to the selling techniques of creating customer enthusiasm.
  10. Assist other staff as needed which may involve carrying large and heavy items to customer vehicle.
  11. Perform multiple duties, including, but not limited to cleaning and detailing furniture, pricing, merchandising, replenishing floor inventory, communicating needs to other staff and volunteers.
  12. Perform other relevant duties assigned by supervisor.
  13. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
  14. Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience: to perform this job successfully, an individual must work independently, be professional in attitude and appearance, know how to problem solve, have excellent follow up and persuasion skills, be highly detail oriented, ability to operate point of sales equipment, strong verbal and written communication skills, demonstrated success in a retail sales environment is preferred, high school diploma, GED or equivalent.

Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver’s License and ability to drive for work use. Successfully pass background check applicable to position.

 

Physical Abilities: To perform this job successfully, an individual must be able to:

  • Regularly sit, stand, walk, hear/listen, talk
  • Frequently lift up to 50 pounds unassisted, pull/push, climb, carry, grasp, reach
  • Occasionally crawl, stoop, kneel
  • Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

  • Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Attendance: ability to consistently arrive and be able to work as scheduled.
  • Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software specifically Excel, Internet software, Database software specifically Access.
  • Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
  • Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
  • Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
  • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
  • Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
  • Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
  • Supervisory Skills: this job has no direct supervisory responsibilities. Will be responsible for oversight in absence of Operations Director; therefore, supervisory experience is required.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

  • Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities.
  • Atmospheric Exposures: exposed to dusts, fumes, vapors, or mists.
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