Openings >> Compliance Clerk - FT
Compliance Clerk - FT
Title:Compliance Clerk - FT
Dept:60 - CHC
Job Summary
This position works as part of the Compliance team to provide assistance in approving and monitoring applications for the Low Income Tax Credit (LIHTC) and other applicable programs for all internally managed Catholic Housing Community properties. Insures that all policies, procedures and regulatory agreements are followed for all applicable programs. Assists with the conversion of buildings to the Tax Credit Program. Serves as a resource to all staff about compliance and related issues. Reviews eligibility, analyzes income and assets, and maintains associated records. Reports to the Compliance Specialist. Responsibilities also include providing resident relations services in a professional and courteous manner.
Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. 
  1. Reviews, audits and processes a variety of transactions in accordance with the applicable rules and regulations for each property and ensures all certifications are processed in a timely manner.
  1. Responsible to review initial certification files for accuracy and completeness to confirm the tenant household is eligible for the Tax Credit Program and other applicable programs.
  1. Responsible to review annual and self-certification files for accuracy and completeness to confirm the tenant household continues eligibility.
  1. Composes correspondence email audits to send to the property staff with errors that need corrected.  Follows up with property staff to obtain corrections or requests re-submittal of files. Sends to property staff an approval once all corrections are complete.
  1. Tracks Tax Credit certifications with general monitoring and various quality controls to insure compliance of all files for all applicable programs.
  1. Serves as a resource for staff questions, procedures and requirements. Researches and recommends action to resolve any issue providing general and specialized information that may require the use of judgment, tact, sensitivity and the interpretation of policies, rules and procedures.
  1. Maintains and manages confidential and sensitive files.
  1. Must have knowledge and understanding of complex affordable housing programs which includes but is not limited to the Low Income Housing Tax Credit program and must stay up to date and continue to train and learn for all programs to ensure compliance.
  1. Communicate with outside programs or sources to insure compliance with regulatory agreements.
  1. Complete special projects as assigned, which include but are not limited to establishing administrative procedures; develop and implement systems and processes; maintain and manage central filing systems, individual project files and tenant files. 
  1. Ensures regulatory, COA and Catholic Housing Communities policy compliance on each property.
  1. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
  1. Performs related functions necessary to support the mission and core values of Catholic Charities
Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job. 
Education/Experience:  to perform this job successfully, an individual must have: a High School Diploma or a General Education Degree and experience in residential real estate management, marketing and customer service, basic accounting and human resource management and training; or an equivalent combination of education and experience.  Experience and knowledge of government housing programs, land-lord tenant laws and regulatory requirements
Certificates/Licenses:  To perform this job successfully, an individual must have a valid Driver’s License and the ability to drive for work use. Certifications in LIHTC, and HUD Occupancy.  Must successfully pass background check as applicable to position.
Physical Abilities:  To perform this job successfully, an individual must be able to:
·         Regularly sit, stand, climb, walk, hear/listen, talk
·         Frequently lift up to 30 pounds, pull/push, carry, grasp, reach
·         Occasionally crawl, stoop, kneel
·         Clearly see 20+ feet, with or without corrective lenses, ability to focus
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
  • Adaptability:  ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability:  ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Attendance: ability to consistently arrive and be able to work as scheduled. May be scheduled flexible work hours as needed to complete job expectations.
  • Computer/Technical Ability:  working knowledge of Word Processing software, Spreadsheet software, Internet software, Property Management software.
  • Interpersonal Skills:  ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.  Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. 
  • Dependability:  ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills:  ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. 
  • Judgment:  ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
  • Language Ability:   ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
  • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Problem Solving Ability:  ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
  • Quality Management:  ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others;  ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work
  • Reasoning Abilityability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Supervisory Skills:  this job does not have any direct supervisory responsibilities.
Workplace Environmental Conditions
While performing the essential duties/responsibilities of this job, the employee will be:
  • Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities. 
This opening is closed and is no longer accepting applications
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